Welcome to the 2025 NCAP Annual Convention!

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GOLD Sponsor & NCAP Endorsed Vendor ❤️🤗

Visit us in Booth #201 to enter our $1,000 Drawing! Detroit Cookie Co. cookies available while they last.

Don't miss our special Thursday session:
From Hype to Help: Practical A.I. Strategies that Streamline Your Organization

 

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Special Pricing & Rebates for CAPs! Program Details

 

From the Office to the Street - We Keep Your Groove Going with the Sweet Sound of Seamless Communication.

Step into the spotlight and let your communications groove with award-winning Cloud VoIP - the smooth, soulful sound of premier Unified Communications in one easy-to-use package.

Just like a Motown hit, our solution brings every part together in perfect rhythm - ideal for the modern, distributed workforce. Whether you’re at the office, on the road, or working from your living room, you’ll have the enterprise-grade features you need, all in tune across every device.

Special CAP Pricing & Rebates That Hit All the Right Notes

When you join the ESI family, the savings don’t stop at the opening number. Enjoy big discounts with CAP's special pricing, making it easier to keep your operations in harmony without missing a beat on your budget. And here’s the encore - receive a 2.5% Annual Rebate from a portion of your costs, delivered in your preferred form: a donation, grant, or in-kind contribution. It’s our way of giving back while keeping your business on the charts year after year.

So, if you’re ready to turn up the volume on productivity and make every conversation a hit, ESI is ready to help you top the charts.

 

Check out our CAP Customer Case Study!

Big Sandy Area Community Action Program Streamlines Operations and Cuts Costs with ESI’s eCloud PBX™

Learn what one agency director had to say about dramatically improving both efficiency and cost-effectiveness with ESI:

Switching to ESI's cloud phone system has been a game-changer for our Community Action Agency. We've significantly reduced our phones bills, streamlined management across multiple locations, and freed up time to focus on what matters - service our community. The transition was smooth and incredibly beneficial for our operations.”

- Deputy Director @ BSACAP

 

Read the Case Study here!

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In addition to the flexibility and ease of use, the ESI eCloud PBX™ brings more "game-changing" benefits to your business, including:

  • Significant Savings over Dial Tone
  • Unlimited calling in North America*
  • Five 9s reliability (99.999% uptime)
  • Lifetime Customer Warranty
  • Secure & Encrypted Conversations
  • Built-in Disaster Recovery

* U.S., Canada & Mexico. Some restrictions apply.

Refers to ESI's cloud network, not the customer's network.

 


A Comprehensive Cloud Unified Communications Suite Disguised as a Phone Solution

Enterprise Features without Breaking the Bank

The ESI eCloud PBX™ is an award-winning hosted phone system that saves companies both time and money, providing increased scalability and allowing the solution to grow alongside their business.

Now more than ever, businesses need the ability to manage a distributed workforce with the critical flexibility and business tools to work from anywhere the job requires.

Proud winner of the '2023 Teleworking Excellence' Award by Internet Telephony magazine!

With ESI Intellitouch, the unique system-level UC integration between ESI solutions and phones, any changes made on one device are automatically updated across all other connected devices linked to that user, including mobile smartphones, desktop phones, and the online dashboard.


The ESI eCloud PBX Hosted VoIP Solution includes the following Unified Communications products (some may require add-ons):

 

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  • Automated Attendant (Multi-Language) with Speech Recognition
  • Automatic Software Updates
  • Busy Lamp Field (BLF)
  • Button Programming via eConsole™
  • Call History with Caller ID
  • Call Management Controls
  • (Forward, Hold, Mute, Park & Transfer)
  • Call Center Features*
  • Call Queues, Routing & Scheduling
  • Call Recording
  • Call Screening
  • Chat (Internal) & SMS Messaging
  • Click-to-Call Chrome Extension
  • Company Directory
  • Contacts Management
  • "Cradle-to-Grave" Call Details
  • Direct (DID) Number
  • Do Not Disturb (DND)
  • e911 Management
  • Faxing & Fax Management*
  • Find Me, Follow Me
  • Hot-Desking
  • Multi-Call Handling
  • Music-on-Hold (MoH) Management
  • Personal Conference Bridge
  • Presence Status (Internal)
  • Private Calling
  • Quality of Service (QoS) Tools
  • Robocall Mitigation
  • Single Sign On (SSO) & Multi-Factor Authentication (MFA)
  • Smartphone App (ePhoneGO 2™) 
  • Softphone (Webphone™)*
  • SMS (Bulk) Campaigns**
  • SMS Texting
  • Text-to-Speech
  • Unlimited Local & Long Distance Calling‡
  • U.S.-based Support & Online Cloud Status
  • Video Conferencing (Coming soon)
  • Visual Voicemail™
  • Voicemail Downloading & Saving
  • Voicemail Greetings & 
  • Password Management
  • Voicemail-to-Email
  • Voicemail Transcriptions
  • Web-based Administration (eConsole™)

* May be included in certain seats, or an add-on.

** Separate service available through ESI, but not integrated with Cloud solution.

‡ U.S., Canada, and Mexico. Some restrictions apply.

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